John Deere (valves supplier) reduced lead time from 141 days to 10 days, and increased on-time delivery from 40% to 98%. Harley-Davidson (fabricator supplier) reduced lead time from 119 days to 27 days. RenewAire (ERVs) - reduced lead times 56%-80%; increased revenue by 254%. Aztalan Engineering (medical)-revenue from new customers increased 200%. Nicolet Plastics (custom plastics) 33% reduction in lead time with increase in inventory turns from 11 to 25. Phoenix Products (lighting) reduced supplier lead time from 48-63 days to 25 days and supplier inventory cost from $11,000 to $5000. Electronic Theatre Controls (lighting) QRM drove improvements in manufacturing and assembly, engineering, office operations and purchasing.